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Delivery

Wines are available individually by the bottle (750ml) for you to pick and choose types and quantities as you wish or as part of pre-mixed cases.

There is a £10.- flat delivery charge for orders of £60 or more

There is NO delivery charge with orders above £100.

Your delivery charge up to £60.- within mainland UK is calculated automatically based on distance. Your postcode will determine shipping distance. The UK is divided in 5 Zones.

We deliver from our London warehouse to the entire UK. Deliveries are normally made between the hours of 8:00am and 5:00pm Monday to Friday. 

In the area of London, postcodes E, EC, HA, KT, N, NW, SE, SW, TW, UB, W and WC, orders recived before 12:00pm are delivered the next day. In the rest of mainland UK, orders received before 12:00pm are delivered in 48h.

For deliveries to the Scottish Islands, Channel Islands, Isle of Man and Northern Ireland, please email us your intended order at customers@bodegasoul.co.uk and we will respond with a shipping cost quotation for your review and eventual acceptance or rejection, in the latter case without any obligation or cost for you.

A delivery is deemed complete once we have left your purchased wines with an authorised person at the indicated delivery address. Please note that it is against UK law to deliver wine to a minor.

Although we take maximum care to ensure we ship the wines that you ordered, in case of a discrepancy please write to us promptly so that we may resolve any disagreement. We will take care of the shipping and collection cost of wines delivered in error.

Returns

The same as with any goods purchased online, you have 14 calendar days from the day after you receive your wines to cancel your order and receive a full refund. Once you've cancelled an order you then have a further 14 days to send the wines back to us.

In the infrequent case of a corked or otherwise faulty wine, please write to us without delay so that we can organise collection and replacement.